About United States Postal Service
The United States Postal Service (USPS) is a government agency that provides postal services in the United States. It is responsible for delivering mail and packages to millions of Americans every day. However, like any other service, USPS can sometimes make mistakes, causing inconvenience to its customers. If you have a complaint against the USPS, you can contact them through various channels. In this article, we will guide you on how to file a complaint with the USPS.
The United States Postal Service (USPS) Complaints Phone Number, Email Address, and Complaint Form
If you have a complaint about the USPS, you can contact them through the following methods:
One of the easiest ways to file a complaint with the USPS is to call their customer service hotline. The United States Postal Service (USPS) complaints phone number is 1-800-ASK-USPS (1-800-275-8777). The hotline is available from Monday to Friday, 8:00 am to 8:30 pm ET, and on Saturdays from 8:00 am to 6:00 pm ET.
You can also file a complaint with the USPS through email. The USPS has a dedicated email address for customer complaints. You can send an email to the United States Postal Service (USPS) complaints email address at firstname.lastname@example.org. Make sure to include as much detail as possible about your complaint in the email.
The USPS also has a complaint form that you can fill out and submit online. To access the form, visit the USPS website and select the “Help” tab. From there, click on “Contact Us” and select “Email Us.” In the email form, select “Postal facility issues” as the category and “Filing a complaint” as the subcategory. Fill out the form with as much detail as possible and submit it.
What Kind of Issues Can I File a Complaint About With the USPS?
You can file a complaint about a wide range of issues with the USPS, such as:
- Late or non-delivery of mail or packages
- Damaged or lost mail or packages
- Inaccurate tracking information
- Poor customer service
- Postal theft or fraud
- Mail carrier misconduct or harassment
- Issues with postal facilities, such as uncleanliness or safety hazards
Social media links
- Facebook: https://www.facebook.com/USPS/
- Twitter: https://twitter.com/USPS
- Instagram: https://www.instagram.com/uspostalservice/
- LinkedIn: https://www.linkedin.com/company/united-states-postal-service/
- YouTube: https://www.youtube.com/user/uspstv
The executive team of the United States Postal Service (USPS) is composed of the following individuals:
- Louis DeJoy – Postmaster General and Chief Executive Officer
- Ron A. Bloom – Chairman of the Board of Governors
- Anton Hajjar – Vice Chairman of the Board of Governors
- John McLeod Barger – Member of the Board of Governors
- Donald L. Moak – Member of the Board of Governors
- William D. Zollars – Member of the Board of Governors
- Amber McReynolds – Member of the Board of Governors
- Roman Martinez IV – Member of the Board of Governors
The executive team oversees the operations and strategic direction of the USPS, and works to ensure that the postal service is providing the best possible service to its customers.
The United States Postal Service (USPS) is a reliable postal service in the United States, but sometimes things can go wrong. If you are experiencing issues with the USPS, you can file a complaint through various methods, including the USPS complaints phone number, email address, and complaint form. Make sure to provide as much detail as possible about your complaint to ensure a timely resolution.
The USPS aims to respond to complaints within 5 business days.
Yes, you can track the status of your complaint by logging into the USPS website and checking the status of your complaint.
If you are not satisfied with the USPS’s response to your complaint, you can escalate the issue by contacting the Postal Regulatory Commission.
No, there is no deadline for filing a complaint with the USPS. However, it is recommended to file a complaint as soon as possible to ensure a timely resolution.