Sprint Corporation complaints phone number & email address.

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About Sprint Corporation complaints

Sprint Corporation, a telecommunications company, provides wireless services to millions of customers in the United States. Despite the company’s efforts to provide exceptional service, there are times when customers experience issues that require assistance from customer support. If you’re facing any issues or have any questions, don’t worry! Sprint customer support is just a call or email away.

Sprint Corporation Complaints Phone Number & Email Address

One of the quickest and most efficient ways to contact Sprint customer support is by calling the Sprint Corporation complaints phone number. The number to reach Sprint customer service is 1-888-211-4727. The customer service representatives are available from Monday to Friday, 6:00 am to 11:30 pm CT, and on weekends from 9:00 am to 10:00 pm CT.

If you prefer to communicate via email, you can send your complaint to the Sprint Corporation complaints email address. The email address is sprintcares@sprint.com. It’s essential to provide as many details as possible in your email to receive prompt assistance.

Alternative Ways to Contact Sprint Customer Support

Apart from calling the Sprint Corporation complaints phone number and emailing customer support, there are other ways to contact Sprint for assistance. Here are some of them:

Online Chat Support

You can initiate a live chat session with a Sprint customer support representative by visiting the Sprint website. The live chat feature is available 24/7, making it a convenient way to get help anytime.

Social Media

If you’re active on social media platforms such as Twitter and Facebook, you can reach out to Sprint customer support by sending them a direct message. The support team usually responds within a few hours.

Sprint Community

Sprint has an online community where customers can interact and seek help from other customers and Sprint employees. It’s an excellent place to find solutions to common issues and ask questions.

Sprint Corporation Complaints: Social Media Links

In addition to contacting Sprint customer support through their phone number and email address, you can also reach out to them on social media platforms. Here are some social media links where you can find Sprint Corporation and file your complaints:

Facebook

Sprint has an official Facebook page where you can send a message or post your complaint publicly. The link to their Facebook page is: https://www.facebook.com/sprint

Twitter

Sprint has an active Twitter presence, and they usually respond promptly to tweets from their customers. You can follow their Twitter handle at: https://twitter.com/sprintcare

Instagram

Sprint has an Instagram account where they share updates and news about their products and services. You can send them a direct message on Instagram if you have any complaints. The link to their Instagram account is: https://www.instagram.com/sprint/

LinkedIn

Sprint also has a LinkedIn page where you can follow them and reach out to them with any complaints or queries. The link to their LinkedIn page is: https://www.linkedin.com/company/sprint

YouTube

Sprint has a YouTube channel where they post videos about their products and services. You can also leave a comment on their videos or send them a message on YouTube. The link to their YouTube channel is: https://www.youtube.com/user/sprint

These are the main social media platforms where you can find Sprint and file your complaints. Make sure to provide as many details as possible when you file a complaint, and don’t hesitate to follow up if you don’t receive a response within a reasonable timeframe.

Sprint Corporation Executive Team

Sprint Corporation is a telecommunications company that is headquartered in Overland Park, Kansas, United States. As of its merger with T-Mobile in 2020, Sprint Corporation no longer operates as a separate entity, and its executive team members have moved on to other positions within the merged company. However, here is a list of some of the key members of Sprint Corporation’s executive team before the merger:

Michel Combes, CEO

Michel Combes was the CEO of Sprint Corporation until the merger with T-Mobile. He was responsible for leading Sprint’s overall strategy, growth, and operations. Prior to joining Sprint, he held several executive positions in the telecommunications industry, including CEO of Altice and CEO of Vodafone Europe.

Nestor Cano, COO

Nestor Cano was the COO of Sprint Corporation until the merger with T-Mobile. He was responsible for overseeing the day-to-day operations of the company, including its network, customer service, and sales. Prior to joining Sprint, he held several executive positions at Telefonica, a telecommunications company based in Spain.

John Saw, CTO

John Saw was the CTO of Sprint Corporation until the merger with T-Mobile. He was responsible for overseeing the company’s technology and engineering functions, including its network development and deployment. Prior to joining Sprint, he held several executive positions at Clearwire, a wireless internet service provider.

Andrew Davies, CFO

Andrew Davies was the CFO of Sprint Corporation until the merger with T-Mobile. He was responsible for overseeing the company’s financial operations, including its budgeting, forecasting, and accounting. Prior to joining Sprint, he held several executive positions in the telecommunications industry, including CFO of Vodafone India.

These were some of the key members of Sprint Corporation’s executive team before the merger with T-Mobile. While they are no longer with Sprint, they have contributed significantly to the company’s success over the years.

Q. How long does it take for Sprint customer support to respond to an email?

A. Sprint customer support usually responds to emails within 24-48 hours.

Q. Is Sprint customer support available 24/7?

A. No, Sprint customer support is available from Monday to Friday, 6:00 am to 11:30 pm CT, and on weekends from 9:00 am to 10:00 pm CT.

Q. Can I cancel my Sprint service via email?

A. No, Sprint doesn’t accept cancellation requests via email. You can call the Sprint Corporation complaints phone number or visit a Sprint store to cancel your service.

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