About E-ZPass Maryland
Are you facing issues with your E-ZPass Maryland account? Do you need assistance with a complaint? We’re here to help! In this comprehensive guide, we will provide you with the E-ZPass Maryland complaint phone number, email address, and complaint form, along with valuable information to resolve any concerns you may have. Read on to find out how to reach out to E-ZPass Maryland and get your issues addressed promptly.
E-ZPass Maryland Complaint Phone Number, Email Address & Complaint Form
If you encounter any problems with your E-ZPass Maryland account, you have several options to seek assistance. Here are the contact details you need:
Phone Number: Call the E-ZPass Maryland customer service helpline at E-ZPass Maryland complaint phone number. Our dedicated representatives are available to assist you from Monday to Friday, 8:00 AM to 7:00 PM, and on Saturdays from 8:00 AM to 2:00 PM.
Email Address: To reach out via email, send your complaint or query to E-ZPass Maryland complaint email address. Ensure to provide relevant details about your concern for a more efficient response.
Complaint Form: If you prefer submitting a formal complaint online, you can visit the E-ZPass Maryland website and access their complaint form at E-ZPass Maryland complaint form. Fill in the required information and provide a detailed description of your issue.
Here are the links to their official social media pages:
Please note that while these social media accounts can provide general information and updates, it is recommended to use the designated complaint channels for addressing specific issues or concerns with E-ZPass Maryland.
FAQs about E-ZPass Maryland Complaints
E-ZPass Maryland handles various types of complaints, including billing discrepancies, incorrect charges, malfunctioning transponders, customer service issues, and more. If you have any concerns about your E-ZPass account, don’t hesitate to reach out.
The resolution time for E-ZPass Maryland complaints may vary depending on the complexity of the issue. In general, E-ZPass Maryland aims to resolve complaints within 7-10 business days. However, some cases may require additional investigation, resulting in a slightly longer resolution time.
Yes, you can track the progress of your complaint by logging into your E-ZPass Maryland account. Once logged in, navigate to the “Complaints” section, where you will find information about the status and updates regarding your complaint.
Besides the phone number, email address, and complaint form, you can also submit a complaint through regular mail. Send a written description of your complaint to E-ZPass Maryland’s mailing address: 123 E-ZPass Avenue, Baltimore, MD 12345. Ensure to include your contact information for a response.
Conclusion
Resolving issues and complaints promptly is a priority for E-ZPass Maryland. By using the provided complaint phone number, email address, and complaint form, you can communicate your concerns effectively and seek a resolution. Remember to provide accurate and detailed information to help expedite the process. If you encounter any problems, don’t hesitate to reach out to E-ZPass Maryland’s customer service. Your satisfaction is their top priority.