Amazon complaint phone number, email address & complaint form.

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About Amazon complaint

Amazon is one of the world’s largest online retailers, offering millions of products to customers worldwide. However, despite its popularity, Amazon is not immune to customer complaints. Whether you are unhappy with a product or service, have had an issue with delivery, or have experienced any other problem, it’s important to know how to file a complaint against Amazon. In this article, we will provide you with all the information you need, including Amazon complaint phone number, email address, and complaint form.

Amazon Complaint Phone Number, Email Address & Complaint Form

If you need to file a complaint against Amazon, you have several options available. Here are the details you need to know:

Amazon Complaint Phone Number

If you prefer to speak with a representative, you can call Amazon’s customer service department directly. The Amazon complaint phone number is 1 (888) 280-4331. This number is available 24 hours a day, 7 days a week, so you can contact them anytime.

Amazon Complaint Email Address

If you would like to file a complaint via email, you can send an email to Amazon’s customer service department. The email address to file a complaint is cs-reply@amazon.com. Make sure to include all the necessary details in your email, including your order number, the product or service you are complaining about, and the nature of your complaint.

Amazon Complaint Form

Amazon also provides a complaint form on its website. To access the form, go to the Amazon Help & Customer Service page and click on the Contact Us button. From there, select the reason for your contact, and you will be directed to the appropriate form. Fill out the form with all the necessary details and submit it.

Make Complaint

Or

Get Support

How to File a Complaint Against Amazon?

Now that you know how to contact Amazon’s customer service department, here’s how to file a complaint against Amazon:

  1. Gather all necessary information: Before filing a complaint, make sure you have all the necessary information, including your order number, the product or service you are complaining about, and the nature of your complaint.
  2. Contact Amazon: Choose your preferred method of contact, either by phone, email, or using the complaint form on the Amazon website. Provide all the necessary information and be clear and concise about the issue you are experiencing.
  3. Wait for a response: After filing a complaint, you will receive a response from Amazon. Depending on the nature of your complaint, this response may take some time. Be patient and check your email or Amazon account regularly for updates.
  4. Follow up: If you do not receive a response within a reasonable time frame, follow up with Amazon to ensure that your complaint is being addressed.

Here are the links to some of Amazon’s social media pages:

Keep in mind that while you can use social media to contact Amazon, it may not be the most effective method for filing a complaint. It’s usually better to use Amazon’s official customer service channels, such as phone, email, or the complaint form on their website.

Amazon’s executive team includes the following members:

  • Jeff Bezos (Founder and Executive Chairman)
  • Andy Jassy (CEO)
  • Brian Olsavsky (CFO)
  • Dave Clark (CEO, Worldwide Consumer)
  • Werner Vogels (CTO)
  • Beth Galetti (SVP, People eXperience and Technology)
  • David Zapolsky (SVP, General Counsel and Secretary)
  • Tom Taylor (SVP, Alexa)
  • Jay Carney (SVP, Global Corporate Affairs)
  • John Felton (SVP, Global Delivery Services)
  • Rohit Prasad (VP and Head Scientist, Alexa AI)
  • Colleen Aubrey (VP, Prime Video)
  • Matt Garman (VP, AWS Sales and Marketing)
  • Peter DeSantis (SVP, Global Infrastructure and Customer Support)
  • Doug Herrington (SVP, North American Retail)
  • Christine Beauchamp (SVP, Consumer Categories)
  • Darcie Henry (VP, Global Human Resources)
  • Tera Randall (SVP, Worldwide Marketing)
  • Sean Boyle (SVP, CFO and Head of Corporate Development)
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